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Important Disclaimer:
This is an open source template project and is not an official project of the United States Government. This was created as a weekend project to help developers build federally compliant websites more easily.

About this template:
This template helps developers create websites that follow the U.S. Web Design System (USWDS) standards. It provides a starting point for building accessible, mobile-friendly government websites. The template is released under the CC0 license, making it free to use, modify, and distribute.

View on GitHub: https://github.com/williamzujkowski/uswds-11ty-template

Services Portal - Department of Example Services

Access comprehensive government services designed for efficient citizen engagement and regulatory compliance.

Our digital services platform serves over 2.5 million citizens annually with a 98% satisfaction rate. All services are available online 24/7 with multilingual support.

Service Categories

Individual Services

Personal applications, benefits enrollment, document requests, and individual compliance services.

15 services available

Business Services

Commercial permits, regulatory compliance, business registration, and enterprise support programs.

23 services available

Educational Resources

Training programs, certification courses, educational grants, and professional development opportunities.

12 programs available

Apply for various permits and licenses required for business operations, construction projects, and professional activities. Our streamlined digital process reduces processing time by 60% compared to traditional paper applications.

Available Permits



  • Business Operation Permits - Required for commercial activities (Processing: 5-7 business days)

  • Construction Permits - Building and renovation approvals (Processing: 10-15 business days)

  • Professional Licenses - Industry-specific certifications (Processing: 15-30 business days)

  • Environmental Permits - Compliance with environmental regulations (Processing: 30-45 business days)

Required Documentation



  • Valid government-issued photo ID

  • Proof of business registration (if applicable)

  • Technical specifications or blueprints (construction permits)

  • Professional qualification certificates (professional licenses)

  • Environmental impact assessment (environmental permits)






Key Facts



85,000+ permits processed annually


7 days average processing time


96% customer satisfaction


24/7 online availability





Start Application

Enroll in federal benefit programs designed to support citizens and families. Our eligibility screening tool helps determine which programs you qualify for before beginning the application process.

Available Programs



  • Healthcare Benefits - Medical coverage and wellness programs

    • Primary care coverage with $0 copays

    • Prescription drug assistance programs

    • Mental health and counseling services

    • Preventive care and wellness screenings



  • Educational Assistance - Tuition support and training grants

    • Federal student aid up to $50,000 annually

    • Vocational training certifications

    • Adult literacy programs

    • STEM education initiatives



  • Housing Support - Rental assistance and homebuyer programs

    • Section 8 housing vouchers

    • First-time homebuyer assistance

    • Emergency housing relief

    • Home weatherization grants



  • Employment Services - Job placement and career development

    • Skills assessment and career counseling

    • Job training partnerships

    • Resume writing assistance

    • Interview preparation workshops



Eligibility Requirements


Requirements vary by program but typically include income verification, residency status, and specific qualifying conditions. Use our eligibility checker to see which programs you may qualify for.

Application Process Timeline



  1. Initial Screening (5-10 minutes) - Online eligibility questionnaire

  2. Document Collection (1-2 days) - Gather required documentation

  3. Application Submission (30-45 minutes) - Complete online forms

  4. Review Period (7-14 business days) - Agency reviews application

  5. Decision Notification (Within 24 hours) - Email and mail notification

  6. Benefit Activation (3-5 business days) - Benefits become available






Program Impact



1.2M citizens enrolled


14 days average enrollment time


99% approval accuracy


12 benefit programs





Check Eligibility

Request certified copies, document verification, and official records through our secure digital platform. All documents are authenticated and delivered with tamper-evident security features.

Available Documents



  • Certified Records - Official copies of government records

    • Birth certificates (all 50 states)

    • Death certificates

    • Marriage licenses

    • Divorce decrees

    • Adoption records

    • Military service records (DD-214)



  • Verification Letters - Status confirmations and authenticity letters

    • Employment verification for federal workers

    • Social Security benefit verification

    • Veterans status confirmation

    • Citizenship verification letters

    • Tax compliance certificates



  • Historical Documents - Archive access and research services

    • Immigration records (1820-present)

    • Census records (1790-1950)

    • Land ownership records

    • Military pension files

    • Federal court records



  • Translation Services - Official translations for legal documents

    • Certified translations in 14 languages

    • Apostille services for international use

    • Notarization available

    • Rush service (24-hour turnaround)



Security Features


All documents include digital signatures, security watermarks, and QR codes for instant verification. Documents can be delivered electronically or by certified mail.

Document Fees


































Standard document service fees
Document Type Standard Fee Express Fee
Birth Certificate $25 $45
Marriage License $20 $40
Military Records $0 (Veterans) $25
Translation Services $50/page $100/page






Service Stats



450,000 documents issued yearly


3 days processing time


100% authenticity guarantee


50+ document types





Request Document

Service Process Overview

  1. Account Registration

    Create a secure account using identity verification through our trusted partner network. Registration requires a valid government-issued ID and takes approximately 5 minutes to complete.

    Required: Photo ID, email address, phone number

  2. Service Selection

    Browse our comprehensive service catalog organized by category and type. Use filters to find services relevant to your needs, or use our guided service finder tool.

    Features: Category filters, search functionality, service recommendations

  3. Application Submission

    Complete your application using our accessible online forms. Upload required documents securely, review your information, and submit for processing with real-time validation.

    Support: Form validation, document upload, progress saving

  4. Review & Approval

    Track your application status through your personal dashboard. Receive notifications for status updates, additional requirements, or approval confirmations via email and SMS.

    Notifications: Email alerts, SMS updates, dashboard tracking

Digital Service Features

24/7 Availability

Access services anytime from anywhere with our cloud-based platform. Mobile-optimized design ensures full functionality on all devices.

Secure Processing

All data is encrypted in transit and at rest. Multi-factor authentication and audit logging ensure maximum security for sensitive information.

Real-time Tracking

Monitor application progress with detailed status updates. Receive estimated completion times and proactive communication about any delays.

Multi-language Support

Services available in English, Spanish, and 12 other languages. Professional translation services available for complex documents.

Support & Assistance

Need Help?

Our customer service team is available Monday-Friday, 8:00 AM - 8:00 PM ET. For urgent matters, emergency support is available 24/7.

Contact Methods

In-Person Assistance

Visit any of our 47 field offices nationwide for personalized support. Appointments recommended but walk-ins welcome during business hours.

Find Locations

Implementation Code Examples

Service Category Cards

<div class="usa-card usa-card--flag">
  <div class="usa-card__container">
    <div class="usa-card__media">
      <div class="usa-card__img">
        <svg class="usa-icon" aria-hidden="true" focusable="false" role="img">
          <use xlink:href="/assets/uswds/img/sprite.svg#account_circle"></use>
        </svg>
      </div>
    </div>
    <div class="usa-card__header">
      <h3 class="usa-card__heading">Service Category</h3>
    </div>
    <div class="usa-card__body">
      <p>Description of services in this category.</p>
    </div>
  </div>
</div>

Accordion Service Details

<div class="usa-accordion usa-accordion--bordered" aria-multiselectable="true">
  <h2 class="usa-accordion__heading">
    <button class="usa-accordion__button" aria-expanded="true" aria-controls="service-id">
      Service Name
    </button>
  </h2>
  <div id="service-id" class="usa-accordion__content usa-prose">
    <p>Detailed service information and requirements.</p>
  </div>
</div>

Summary Statistics Box

<div class="usa-summary-box" role="region" aria-labelledby="stats-heading">
  <div class="usa-summary-box__body">
    <h3 class="usa-summary-box__heading" id="stats-heading">Key Facts</h3>
    <div class="usa-summary-box__text">
      <p><strong>85,000+</strong> services delivered</p>
      <p><strong>96%</strong> satisfaction rate</p>
    </div>
  </div>
</div>

This page demonstrates a comprehensive services portal with:

  • Category organization using flag-style cards
  • Detailed service descriptions in accessible accordions
  • Process workflow with clear steps
  • Service statistics and performance metrics
  • Multiple support channels for citizen assistance
  • Implementation examples for developers
  • Full accessibility compliance with ARIA labels and semantic structure